Ultimate Fixes for LG TV Apps Not Working: Easy Solutions (2024)

Having trouble with your LG TV apps not working? You’re not alone. Whether it’s your favorite streaming app, the remote app, or even the app store, we’ve got you covered. Let’s dive into the solutions for these common issues, so you can get back to enjoying your LG smart TV in no time.

Case 1. LG TV Streaming Apps Not Working

LG TV allows you to install different streaming services apps (like YouTube and Netflix) to easily access a sea of videos and enjoy them on the big screen. However, lots of LG TV users have been trapped by the YouTube app not working on LG TV:

We had this LG Smart TV with the YouTube app working well yesterday. However, just this morning, when my dad was just selecting YouTube to watch some videos, it ended up with a grayish-black screen after passing the YouTube logo. — from Tom’s Guide

Why do streaming apps misbehave on your LG TV? How to get everything back to normal? Both reasons and solutions are covered below.

Reasons for LG TV Streaming Apps Not Working

Before diving into the troubleshooting steps, preview the possible causes of the issue.

• Internet connection issues: Streaming services like YouTube and Netflix could load on the screen and show a list of videos when a good network connection has been established.
• Outdated app or TV software: This can cause compatibility issues and thus streaming apps keep crashing or don’t open on LG TV.
• App glitches: Sometimes, apps just get stuck or encounter a glitch for certain reasons.
• Corrupted app cache: When the app’s cache and data are corrupted, there is a possibility that streaming apps won’t work on LG TV.
• Account issues: The account you logged into the streaming service on your LG TV has an expired subscription.
• Temporary server issues: Sometimes the problem isn’t on your end at all. Streaming services can have outages or server issues.

Solutions for LG TV Streaming Apps Not Working

In the beginning, just close the streaming app on your TV and then launch it again. Then, check if the service’s status is online. Websites like DownDetector can tell you if others are experiencing the same problem. If it’s a server issue, you’ll just have to wait it out.

If the server service is active but the app still runs with various issues, proceed to next solutions.

Solution 1: check the Wi-Fi network connection on your LG TV

1. wählen Einstellungen from the TV home menu.
2. Gelangen Netzwerk > WLAN-Verbindung.
3. Check if the TV is connected to the correct network.

If there is no problem with the network connection, restart your router and modem to refresh your Wi-Fi signals. When these devices are fully restarted, try watching videos from the streaming service again.

Solution 2: clear the app cache

App cache accumulates over time, which may eventually cause your LG TV to have a series of performance issues. Moreover, clearing the cache can make storage space available for other apps and content. Here’s how to remove the app cache:

1. Drücken Sie den gear icon to access the TV’s Settings menu.
2. wählen Alle Einstellungen > Unterstützung > Available Internal Storage.
3. wählen Clear Cache and confirm to clear the cache by choosing the Yes option.
4. Wait for your TV to remove all the cache.

Solution 3: restart your LG TV

Sometimes, a simple restart can work wonders. There are many different ways to restart your LG TV. A simple way is as follows:

1. Drücken und halten Sie die Leistung button on the LG TV for about 10 seconds.
2. Unplug the power cable and plug it back in after 60 seconds.
3. Press the power button again to turn on the TV.

Solution 4: reinstall the streaming app

You can try uninstalling problematic streaming apps on your LG TV and then reinstalling them. Here’s how to do that on WebOS 23:

1. Drücken Sie den Zuhause button on the TV remote to access the Home menu.
2. wählen Edit App List at the end of the right side.
3. Choose the streaming app you want to remove and choose the trash bin above the app.
4. wählen Ja to remove the chosen streaming app.
5. Once the uninstallation finishes, go back to the Home menu and choose Anwendungen.
6. Choose the search icon in the upper right corner, enter the app name, and choose Search.
7. Once the TV shows the search results, find the matched one, and choose Installieren.
8. Wait for the installation to finish. Afterward, launch the app and see if it works normally.

For steps on other versions of WebOS, check the official guide on How to Install/Delete Apps on My LG Smart TV.

Solution 5: update your LG TV

If none of the above solutions works, it’s time to update your LG TV to the latest version.

1. Drücken Sie den Einstellungen Taste auf Ihrer LG Fernseher-Fernbedienung.
2. Head to Alle Einstellungen > Unterstützung > Updates überprüfen.
3. wählen Herunterladen und Installieren if new updates are available.
4. Let the TV finish the update.

Case 2. LG TV App Store Not Working

The LG TV app store is your gateway to a world of entertainment, but sometimes it can encounter hiccups, like LG Content Store missing.

When I go into the LG CONTENT Store it says content is unavailable, no content. What has happened? — from JustAnswer

If your LG TV app store has issues, refer to the possible reasons and common solutions to sort out the issue.

Reasons for LG TV App Store Not Working

• Network connection issues: Just like with streaming apps, a poor internet connection can cause the app store to fail.
• App store glitches: The app store might be experiencing a glitch.
• Server outages: The LG app store servers might be down.
• Outdated TV software: Your TV’s software might need an update.
• Storage issues: Your LG TV might be low on storage space and this impedes you from downloading apps from the app store.

Solutions to LG TV App Store Not Working

Before diving into the troubleshooting process, please check online to see if others are reporting the same issue. If it’s a widespread problem, you might just have to wait for LG to fix it.

Solution 1: check the network connection

Ensure that your LG TV is connected to a network by going to Einstellungen > Netzwerk > Wi-Fi connection on the TV.

Plus, you need to check if the network is robust. If your other devices use the same network and the online content loads slowly, this means your network might be weak, and you can try restarting your router and modem to boost it.

Solution 2: restart the LG TV

Unplug your TV from the power source, wait a minute, and plug it back in. This can help resolve temporary software glitches.

Solution 3: check TV storage

1. Drücken Sie den Einstellungen Taste auf der Fernbedienung des Fernsehers.
2. Scroll down to Alle Einstellungen > Allgemein > Über diesen Fernseher > TV information.
3. Check the information about the internal storage capacity on the screen.

Clear the cache and delete unnecessary apps from your TV if there is a little free space.

Solution 4: update TV Firmware

Gelangen Einstellungen > Alle Einstellungen > Unterstützung > Updates überprüfen and check for available updates. Installing the latest firmware can fix app store issues

Solution 5: reset the TV

If all else fails, you can try performing a factory reset on LG TV. Gehen Sie zu Einstellungen > Unterstützung > Zurücksetzen auf die Werkseinstellungen. Note that this will erase all your settings and data, so use it as a last resort.

Case 3. LG TV Remote App Not Working

LG ThinQ is a handy tool for controlling your TV but sometimes encounters issues. If the remote app is not working, consider using BoostVision‘s LG Fernseher-Fernbedienungs-App as an alternative. It’s a handy tool that works like a charm. Now, let’s explore some common reasons and solutions for the LG TV remote app not working.

Reasons for LG TV Remote App Not Working

• Connectivity issues: Your smartphone or tablet and LG TV might not be on the same network.
• Outdated app: The app on your mobile device might be an outdated version.
• Limited app permissions: The app might not have the necessary permissions to function properly.
• App glitches: The remote app might be experiencing an unknown glitch.
• Software incompatibility: Your mobile device or TV software might be incompatible with the app.

Solutions for LG TV Remote App Not Working

Several solutions to fix the LG TV remote app not working issue are displayed below. If you can’t wait to navigate through your LG TV screen without a remote, you can switch to an alternative to LG ThinQ. You can consider using the one from BoostVision.

The third-party remote app could be one of the best LG TV remote apps: it has a clean outlet where many buttons are arranged, including the power, volume control, keyboard, and touchpad buttons, which makes it easier and more efficient to control your LG TV than using a physical TV remote.

Schritt 1. Download the app and install it on your smartphone or tablet.

Schritt 2. Launch the app on your mobile device and follow the on-screen instructions to connect it to your LG TV. If your LG TV is not available on the device list, make sure that the TV uses the same network as the mobile device.

Schritt 3. Once connected, experience seamless control over your LG TV using the remote app.

Now attempt to troubleshoot the issue:

Solution 1: check the connectivity issue

The same network connection on your mobile device and LG TV is the prerequisite for the remote app to work properly. So, check whether both devices are connected to the same Wi-Fi network.

Solution 2: adjust app permissions

Go to your mobile device’s settings, find the remote app, and make sure it has all the necessary permissions enabled, like access to your local network.

Solution 3: restart your TV and mobile device

Provided that the issue lies in glitches, restarting your LG TV and mobile device might get you back. When the two devices’ screens light up again, launch the app on your smartphone and try connecting it to the TV again.

Solution 4: clear the app cache and data

The steps to clear the app cache and data are different on mobile devices from different manufacturers. But the general process goes like this: go to Einstellungen > Anwendungen > LG ThinQ > Leeren Sie den Cache. and Daten löschen.

Solution 5. Update the remote app

Go to the app store on your mobile device and search for the remote app. See if there is an Update option for the app. If yes, this means there are new versions of the app, and you can tap the option to update the app.

Solution 6. Reinstall the remote app

If there is no update for the app, just reinstall the remote app. Long press the app on your mobile device screen and choose to remove it. Then, go to the app store on your mobile device to download the app again.

Solution 7. Update the TV

Keep your LG TV updated by going to Einstellungen > Alle Einstellungen > Unterstützung > Updates überprüfen on the TV.

Final Words

Fixing LG TV apps not working doesn’t have to be a headache. Whether it’s your streaming services, the LG TV remote app, or the app store, these simple solutions should get everything back on track. Remember to check your internet connection, keep your software up to date, and don’t be afraid to restart or reinstall apps when needed. With these tips, you can keep your LG smart TV running smoothly and enjoy all your favorite content hassle-free. Happy viewing!

LG TV Apps Not Working FAQ

Q: How do you reset YouTube on an LG smart TV?

1. Drücken Sie den Zuhause button on the TV remote control to reach the LG home screen.
2. Open the YouTube app and go to Einstellungen on the left side of the screen.
3. Wählen Reset app Aus dem Einstellungsmenü.

Q: Why are my streaming services not working on my LG TV?

The common reasons include internet connection issues, outdated software, app glitches, account issues, or server problems.

Q: Why is the App Store not working on my LG Smart TV?

The app store might not work due to network connection issues, server outages, outdated TV software, app store glitches, or storage issues. Check your internet connection, update your software, and ensure your LG TV has enough storage.