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Matthews Import Center / Subaru / Kia
Overview Employees Reviews (484) Inventory (245)
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4.8
484 Reviews
3013 Vestal Road, Vestal, New York 13850
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Sales: (607) 729-6261
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Matthews Import Center / Subaru / Kia
Vestal, NY
Overview
Employees
Reviews
Vehicles
This rating includes all reviews, with more weight given to recent reviews.
4.8
484 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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4.8
484 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
Read More
Overview Employees Reviews (484) Inventory (245)
Matthews Import Center / Subaru / Kia Hours Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 484 reviews
September 24, 2023
SALES VISIT - NEW
Kyle took the time to explain all the options that were available. When the car came in he went over everything and told us to call him if we had any trouble.He was even able to locate the new car that w available. When the car came in he went over everything and told us to call him if we had any trouble.He was even able to locate the new car that we were ordering from elsewhere so that the delivery was sooner than expected. More
by jtp539 
Verified Customer Verified Customer
Recommend Dealer
Yes
Employees Worked With
Kyle Youdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -
Helpful 0
September 24, 2023
SERVICE VISIT
The experience at Matthews Import Center is always pleasant. The staff is friendly, Knowledgeable and professional. pleasant. The staff is friendly, Knowledgeable and professional. More
by rosefarm0 Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -
Oct 02, 2023 -
Matthews Import Center / Subaru / Kia responded
We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!
Helpful 0
September 24, 2023
SERVICE VISIT
This was an excellent experience. First, all the employees I come in contact with a proactively friendly and courteous. My car was seen on time, and they found an issue covered unde First, all the employees I come in contact with a proactively friendly and courteous. My car was seen on time, and they found an issue covered under warranty to fix that I was unaware of. So, my car’s in even better condition, and the work was done in a timely manner. While I was about to leave, I saw an employee outside looking like he was leaving for the day get up and run to open the door for an elderly customer. Very nice. More
by davidlevenson0904 Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -
Oct 02, 2023 -
Matthews Import Center / Subaru / Kia responded
We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!
Helpful 0
September 24, 2023
SALES VISIT - USED
Service was great until final sale then it was like pulling teeth to get salesman to help. Managers went above and beyond to help me out. pulling teeth to get salesman to help. Managers went above and beyond to help me out. More
by akess70 Verified Customer Verified Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Stica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
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Oct 02, 2023 -
Oct 02, 2023 -
Matthews Import Center / Subaru / Kia responded
We're sorry to hear that your experience was not easier. We have passed along your feedback and will use this as a learning tool with our sales team. Thank you for your business and for letting us know.
Helpful 0
September 24, 2023
SERVICE VISIT
They made the process of buy a car very easy. Everything was taken care of for me. Everything was taken care of for me. More
by Kevinestevens Verified Customer Verified Customer
Recommend Dealer
Yes
Employees Worked With
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mcneal
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Oct 02, 2023 -
Oct 02, 2023 -
Matthews Import Center / Subaru / Kia responded
We're catching up on our reviews and want to thank you for yours and your business! We hope you are enjoying your new ride!
Helpful 0
September 23, 2023
SERVICE VISIT
excellent staff and business, especially Joe Vaughan in service, he is always very attentive and professional service, he is always very attentive and professional More
by gpthrash Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -
Oct 02, 2023 -
Matthews Import Center / Subaru / Kia responded
We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!
Helpful 0
September 23, 2023
SERVICE VISIT
Customer service at express isn’t friendly and they don’t care about your car care about your car More
by stetsonhouse Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Affatatto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -
Oct 02, 2023 -
Matthews Import Center / Subaru / Kia responded
We sorry to hear that you didn't have a great experience with our Team. We pride ourselves on a different experience and we will address with our Team. Thank you for letting us know.
Helpful 0
September 23, 2023
SERVICE VISIT
Customer service was very good. Kept me updated on my vehicle. Would recommend to others Kept me updated on my vehicle. Would recommend to others More
by kathybehan658 Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -
Oct 02, 2023 -
Matthews Import Center / Subaru / Kia responded
We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!
Helpful 0
September 23, 2023
SERVICE VISIT
Everybody is so pleasant to talk to and take care of what I need done in a reasonable time I need done in a reasonable time More
by swhromada Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -
Oct 02, 2023 -
Matthews Import Center / Subaru / Kia responded
We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!
Helpful 0
September 23, 2023
SERVICE VISIT
second car purchased at the dealership with Rob. Easy transaction. good experience with both cars and service department is best Easy transaction. good experience with both cars and service department is best More
by Kathy Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Finta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -
Oct 02, 2023 -
Matthews Import Center / Subaru / Kia responded
We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!
Helpful 0
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