Are you crushed by the high costs of fax machines? Looking for a document solution without draining your wallet?
Free online fax services are here to save the day! Put an end to outdated hardware and sky-high per-page charges. These online platforms offer a powerful, feature-rich solution for sending and receiving documents electronically without breaking the bank.
Traditional faxing can be a financial burden, whether you're a student on a tight budget, a home user with occasional needs, or a business managing higher volumes.
This comprehensive guide reviews the 10 best free online fax services to compare their features and limitations, ensuring we find the perfect solution for you. Worried about future requirements? We have a comparison table to make it easier for you. Get ready to forgo the fee frenzy and discover the world of free online faxing.
10 best free online fax service in 2024
- RingEx
- CocoFax
- mFax
- Upland InterFAX
- eFax Online Fax Service
- iFax
- HelloFax
- XM Fax
- GoTo Connect
- WestFax
How did we select and evaluate the best free online fax service?
At G2, we rank software solutions using a proprietary algorithm that considers customer satisfaction and market presence based on authentic user reviews. Our market research analysts and writers spend weeks testing solutions against multiple criteria set for a software category. We give you unbiased software evaluations - that's the G2 difference!We don’t accept payment or exchange links for product placements on our list. Please read our G2 Research Scoring Methodology for more details.
Top 10 best free online fax services of 2024
The free online fax service list below contains real user reviews from the best online fax service category page. It’s important to note that in the context of this list, vendors offering a free trial are also considered free. To be included in this category, a solution must:
- Allow users to send and receive a fax directly from the platform, an email account, or a mobile application
- Give users the ability to edit and sign documents within the tool
- Provide the ability to integrate with an existing fax number
*This data was pulled from G2 in 2024. Some reviews may have been edited for clarity.
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1. RingEX
RingEX is a unified communications solution offering online faxing alongside features like business phone service, video conferencing, and team messaging. You can send and receive faxes securely using your existing business number or a dedicated fax line. RingEX integrates with popular tools and provides a user-friendly interface. It prioritizes secure faxing with features like 2-factor authentication (2FA) and encryption. It is ideal for businesses seeking a comprehensive communication solution with online faxing capabilities.
Pros of RingEX | Cons of RingEX |
All-in-one communication (phone, fax, video, messaging) | Learning curve for complex features |
Secure online faxing | Additional setup for faxing compared to dedicated services |
Seamless integration with business software applications | Voice quality and call reliability are completely dependent on a stable internet connection |
What users like best:
“After migrating to RingEX, I have heard many people from the firm say it's much easier than our previous vendor. Our integration went smoothly once we had someone who was knowledgeable of the platform we were migrating from. The end users agreed that the features were much better than our other platform. We used to have major issues trying to reach out to Customer Support on our old platform but have been very successful with RingEX.”
- RingEX Review, Todd F.
What users dislike:
“The only downside with this service is that customer support can be lacking. Getting any responses from support can be very challenging, and the online documentation is only helpful sometimes for the most basic/general scenarios or issues. Anything more complicated, particularly issues/delays relating to porting of numbers, requires direct support, which is not always easy to get.”
- RingEX Review, Tyler S.
2. CocoFax
CocoFax is a cloud-based online fax service that allows electronic fax transfer securely from any device using your email or a dedicated fax number. It boasts a user-friendly interface, integrates with popular tools like Gmail and Microsoft Office, and ensures Health Insurance Portability and Accountability Act (HIPAA) compliance for secure healthcare communication. CocoFax prioritizes security with 2FA, TLS 1.2, and AES 256 encryption, protecting all data. You can transfer your existing number to CocoFax at zero cost!
Pros of CocoFax | Cons of CocoFax |
HIPAA compliant | Limited integration with software applications |
Cross-platform sending and receiving | Difficult set up |
International coverage | Focuses only on basic functionality |
What users like best:
“Cocofax is the best way to send faxes without dealing with hardware and printers. The interface is easy to use, and my employees love it. Also, being HIIPA compliant is great.”
- CocoFax Review, Joe B.
What users dislike:
“I don't like that there isn't an application for iPhone users in the iTunes Store. That would have made my life so much easier. They should really come out with an app for iOS.”
- CocoFax Review, Sabrina L.
3. mFax
mFax by Documo is a secure and reliable cloud-faxing solution designed for businesses. This online fax service takes advantage of scalable solutions for high-volume faxing. It features a user-friendly interface, HIPAA, theGramm-Leach-BlileyAct (GLBA), theSarbanes-Oxley Act (SOX), and payment card industry (PCI) compliance. mFax prioritizes security with features like 2FA and strong TLS 1.2, and AES 256 encryption, thereby appealing to organizations handling sensitive information.
Pros of mFax | Cons of mFax |
Security and regulatory compliance | Occasional quality issues likeblurry or distorted images. |
Integration with email, web, and legacy fax equipment | Slow response times |
User-friendly interface | API add-on only available in higher-tier plans |
What users like best:
“mFax has been a game-changer for our faxing needs, thanks to its robust API that integrates seamlessly with our systems. Their customer support is consistently amazing, and they are always ready to assist with any issues promptly and effectively. The well-written technical documentation makes integration and troubleshooting straightforward and hassle-free.”
- mFax Review, Vitalii K.
What users dislike:
“I don't like how it's not immediately apparent that you don't have to fill out all the form fields when sending a fax—they are mostly optional and will save you time if you do not need to, but I do appreciate the fields when needed (includes notes, subject, tags). Also, you're unable to edit the number of pages in an attachment through mFax, so make sure you have the correct number of pages in your file before you attach it.”
- mFax Review, Yuka O.
4. Upland InterFAX
Upland InterFAX is an online fax service well-suited for businesses that need a secure, cloud-based solution for electronic faxing on a global scale. It’s easy and cost-effective while meeting the most demanding business requirements, like high-volume capabilities to handle heavy faxing needs and robust security to keep your data safe. What’s more, Upland InterFAX integrates seamlessly with existing systems like customer relationship management (CRM) and electronic medical record (EMR) platforms for an optimized workflow.
Pros of Upland InterFAX | Cons of Upland InterFAX |
High-volume capabilities for heavy faxing | Slow loading times |
Global reach for international faxing | Requires additional setup compared to simpler services |
Secure cloud-based faxing | No toll-free number in basic plans |
What users like best:
“I have used InterFAX across multiple companies. It is an easy-to-use faxing platform that can quickly integrate with any CRM. InterFAX allows for efficient faxing directly from CRMs with minimal programming required on the CRM side. The desktop faxing platform is also useful, enabling users to quickly fax documents that may not be directly linked to the CRM. Customer service is responsive and provides prompt information.”
- Upland InterFAX Review, Heather W.
What users dislike:
“The Upland InterFAX user interface can be a bit clunky and may require some time to get accustomed to. While the menu structure is good, the functionalities for managing faxes seem limited.”
- Upland InterFAX Review, Dustin B.
5. eFax Online Fax Service
eFax Online Fax Serviceis a leading online fax service that eliminates the need for outdated fax machines. You can send and receive faxes securely from any device with eFax's user-friendly interface. Conveniently upload documents, add e-signaturesfor convenience, and manage everything on the go with their mobile app. eFax provides dedicated fax numbers, local or toll-free, which adds a professional touch to client communication. Plus, it prioritizes security with HIPAA-compliant solutions, protecting your sensitive information.
Pros of eFax Online Fax Service | Cons of eFax Online Fax Service |
User-friendly mobile app for on-the-go management | Slower fax delivery times |
Dedicated fax numbers (local or toll-free) | Slow response time with customer support |
E-signature capabilities | Fewer integration options and customization possibilities |
What users like best:
“Easy to configure, the console provides a complete solution that handles all our faxing needs. Porting our existing numbers was a breeze, with no issues encountered. The implementation itself was smooth and completed within a few weeks. Notably, the print-to-fax functionality allows for seamless integration with almost all systems for outbound faxing.”
- eFax Online Fax Service Review, Glenn L.
What users dislike:
“This service could streamline the process of sending faxes. Additionally, Customer service sometimes takes too long to respond.
- eFax Online Fax Service Review, Miranda V.
6. iFax
iFax is a mobile-friendly solution that securely simplifies faxing processes and allows you to upload documents, add electronic signatures, and manage faxes. The service automatically optimizes images for clear and sharp transmissions, even for scanned documents. For healthcare professionals, iFax offers security through HIPAA compliance and guarantees the safekeeping of sensitive information. Plus, it integrates seamlessly with Google – you can fax directly from Gmail or access faxes stored in Google Drive.
Pros of iFax | Cons of iFax |
User-friendly mobile app | Varying customer support times |
Automated image optimization for clear faxes | Limited customization options |
Google integration | Limited feature set compared to other fax services |
What users like best:
“This is a fantastic service for sending faxes. I was happy to sign up quickly and send the fax I needed! The user-friendly interface made the process even smoother. “
- iFax Review, Rafa C.
What users dislike:
“The lack of HIPAA compliance on lower-tier paid plans almost deterred me from using iFax. Since I don't expect to use it frequently, the 1,000-page allowance in my current plan feels a bit excessive.”
- iFax Review, Shawn W.
7. HelloFax
HelloFax is a user-friendly online fax service that allows you to send and receive faxes securely from any device. Simply upload your documents and enter recipient details, and HelloFax will take care of the rest. The service seamlessly integrates with Google Drive and Dropbox, making accessing files for faxing a breeze. Plus, HelloFax offers features like digital signatures for added convenience, document security, and real-time fax tracking for improved convenience.
Pros of HelloFax | Cons of HelloFax |
User-friendly interface | Lacks advanced features for teams (scheduling, analytics) |
Integration with cloud storage services | Additional costs for extra fax pages |
International faxing capabilities | Lack of bulk faxing features |
What users like best:
“Getting started with HelloFax only takes a few minutes. The plans are priced relatively low compared to other faxing services I've looked at or tried. The overall service quality is excellent. Faxes are sent and received very quickly. The account dashboard is designed with basic graphic elements, simple buttons, and links to navigate different features. I like accessing my old faxes and pulling contact information from the HelloFax account. Also, we don't have to hear the squeaky sound of a fax machine.”
- HelloFax Review, Ferdinand B.
What users dislike:
“There isn't much other than sending and receiving faxes we can do with HelloFax. Other faxing platforms offer enhanced solutions for teams, but HelloFax mainly focuses on its core faxing service compared to other online faxing services.”
- HelloFax Review, Melvin R.
8. XM Fax
OpenText™ XM Fax is an enterprise-grade solution tailored for electronic fax movement. Upload documents and enter recipient details, and XM Fax handles the rest – all from any computer, smartphone, or tablet. Beyond basic faxing, XM Fax offers robust features that allow multiple users to collaborate with customizable permissions. At the same time, workflow automation integrates seamlessly with existing applications, triggering automatic faxes based on your needs. Advanced security, including HIPAA, General Data Protection Regulation (GDPR), Family Educational Rights and Privacy Act (FERPA), SOX, and PCI DSS compliance, ensures the safekeeping of sensitive information.
Pros of XM Fax | Cons of XM Fax |
Enterprise-grade features for high-volume faxing | Requires IT setup and integration for complex workflows |
Workflow automation | Steep learning curve |
Integration with IP telephony and UC systems | Slow response time with customer support |
What users like best:
“We recently migrated from an on-premise solution to XM Fax. This eliminated the need for in-house infrastructure management. The account provisioning process was impressively quick and straightforward. Technical support has proven to be generally very responsive and helpful. While I asked them numerous questions initially, they assisted me patiently with every single one.”
- XM Fax Review, Shawn U.
What users dislike:
“The desktop client is currently only available as a web-based interface. A standalone software client (SW Client) for end users would be valuable. Currently, only a basic SendFax app can be installed.”
- XM Fax Review, Juraj D.
9. GoTo Connect
GoTo Connect is a cloud-based platform that offers features like phone calls, video conferencing, messaging, and, yes, even secure online faxing. Send and receive faxes electronically from anywhere using your computer, phone, or tablet. There is no need for a dedicated fax line—GoTo Connect integrates seamlessly with your existing email or provides a dedicated fax number. GoTo Connect prioritizes security with features like 2FA and encryption, keeping your faxes confidential. It goes beyond faxing, offering a unified solution for all your business communication needs.
Pros of GoTo Connect | Cons of GoTo Connect |
Email and business tool integration | Requires additional setup compared to dedicated fax services |
Easy setup and user-friendly interface | Provides basic faxing features, but lacks advanced functionalities |
All-in-one communication service | Network issues or disruptions can impact faxing capabilities |
What users like best:
“I love the ease of use for this product. Their softphone app is the best I've used. Calls, voicemails, call center features, fax, and SMS are all in one platform, making managing my team simple. The call quality is great as well. It was easy for our entire team to implement, and it's something we use daily now. Their customer support is top-notch if we run into any issues.”
- GoTo Connect Review, Draven H.
What users dislike:
“Learning the system's functionality took some users longer than anticipated, but they eventually mastered it. Additionally, some of the documents could benefit from being more concise.”
- GoTo Connect Review, Samuel A.
10. WestFax
WestFax offers secure, cloud-based faxing from any device. Upload, enter details, and WestFax delivers. Security is a priority with this online fax service’s end-to-end encryption and HIPAA compliance. Integrate it with your existing software to automate faxing based on workflows, or utilize optical character recognition (OCR) technology that converts scanned documents into editable text for easier searching and archiving.
Pros of WestFax | Cons of WestFax |
Workflow automation for simplified faxing | Limited app functionality and customization |
OCR technology | May require IT setup for complex integrations |
User-friendly interface | Technical support delays |
What users like best:
“The software is very easy to use and has remarkable flexibility. It offers multiple options for sending, receiving, and managing faxes. The print driver facilitates extraordinarily simple fax sending, and email-to-fax functionality is equally user-friendly. “
- WestFax Review, Verified User in Information Technology and Services
What users dislike:
“The program is user-friendly, but configuring most settings requires contacting support, making it less admin-friendly. Additionally, I've encountered several minor issues, suggesting it's not yet fully developed and lacks extensive customization options.”
- WestFax Review, Verified User in Legal Services
Comparison of the best free online fax service
If you feel overwhelmed by the wealth of information about free online fax services, this comparison table will help you with all the important aspects:
Software name | G2 rating | Free plan | Paid plan |
CocoFax | 4.8/5 | Free plan available | From $4.99/month |
RingEx | 4/5 | Free trial available | From $20/month |
mFax | 4.8/5 | Free trial available | From $75/month |
eFax Online Fax | 4.5/5 | Free trial available | From $18.99/month |
Upland InterFAX | 4.6/5 | Free trial available | From $9.95/month |
iFax | 4.9/5 | Free trial available | From $8.33/month |
HelloFax | 4.5/5 | Free plan available | From $9.99/month |
XM Fax | 4.5/5 | Free trial available | Available on request |
GoTo Connect | 4.4/5 | Free trial available | Available on request |
WestFax | 4.5/5 | Free trial available | From $8.99/month |
Frequently asked questions on free online fax services
Q: How easy is it to use online fax services?
A: Most free online fax services are incredibly user-friendly. Setting up typically involves a quick signup and verification process. Sending and receiving faxes is often as simple as uploading documents and entering the recipient’s number.
Q: Can online fax services handle high fax volume?
A: Free plans often come with limits on monthly faxes sent and received. Upgrading to a paid plan typically increases these limits and offers features like priority sending and fax broadcasting for high-volume users.
Q: Is your data secure with a free fax service?
A: Look for secure data transmission and storage services, ideally with encryption protocols like secure sockets layer (SSL) or transport layer security (TLS).
Q: Can you fax internationally with the free plan?
A: Some free plans restrict outgoing faxes to specific countries. Check the service's details to see if international faxing is included and if there are additional fees.
Q: What are the common limitations to the free versions of online fax?
A: Free plans often limit the number of monthly faxes, document size, and available features. Paid plans offer higher limits, additional features like fax archiving and integrations with other tools, and priority support.
Faxing without the fuss
With a wealth of options, you can find the perfect solution for your specific needs. Everyone can benefit from the cost savings, convenience, and security of these fax services, from students to businesses.
Remember that while the free plans offer a great starting point, you may want to consider upgrading to a paid plan if you need advanced features or higher sending limits. Ultimately, the decision is yours. Enjoy the freedom of faxing without the fuss.
We hope this list of the best free online fax services takes you one step closer to finding the right solution!
Figuring out what to do these documents after you've faxed them? Explore free document management software for your needs!
Edited by Aisha West
